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Reagent Enterprise is a plan for organizations: Reagent runs on your organization’s AI model instead of Reagent’s models and credits. Members: see Get Started as a Member. IT and security reviewers: see How an Account Becomes Enterprise, Where Your Data Goes on Enterprise and the For IT Admins sections of Single Sign-On and Custom Endpoint.

What Enterprise Changes

  • Your organization’s AI model. Reagent sends its AI requests to an OpenAI-compatible endpoint your organization provides: a gateway such as LiteLLM, OpenRouter or Azure OpenAI, or a model server on the same computer.
  • Company single sign-on. Where your organization enforces SSO, people sign in through your identity provider. Everyone else, including exempt people, uses email and password. See Single Sign-On.
  • No Reagent credits. You pay for model use through your own AI provider or infrastructure, and Reagent’s plans and credits don’t apply.
  • Some features are off. Features that send your content to Reagent’s servers aren’t offered: dialogue transcription, analysis and translation, reference-document uploads, REAPER API search and in-app feedback. See Feature Availability.

How an Account Becomes Enterprise

Enterprise status comes from the email domain of your Reagent account, not from a per-person setting or how someone signs in. Reagent’s team registers your organization and its email domain, for example yourstudio.com. Every Reagent account on exactly that domain becomes an Enterprise account, including accounts created before registration. Subdomain addresses (such as mail.yourstudio.com) and personal addresses stay individual accounts. From then on, even before SSO is switched on, those accounts use your organization’s endpoint instead of Reagent’s models and credits. Each person must enter your endpoint details in the Custom Endpoint window before they can chat, so have your endpoint ready before registration. See Set Up SSO.
Before your domain is registered: cancel any individual plan paid for with a work address (Manage Subscription on the reaperagent.com dashboard). It isn’t cancelled automatically. Afterward, the app can’t use the plan or its credits. Once SSO is switched on, you can’t sign in to the website to cancel unless you’re exempt.After registration: don’t buy plans or credits on the dashboard. Checkout still works if you sign in with a password, but the app can’t use them.

Get Started as a Member

You need:
  • Your work email address.
  • The Endpoint URL, API key and Model ID from your IT team.
  • REAPER with the SWS extension.
Then follow the Quick Start: sign in with your company account, answer the welcome questions, enter your endpoint in the Custom Endpoint window, and connect REAPER.

Feature Availability

Everything here is also on individual plans and free trials, except rows marked Only on Enterprise. On Enterprise, your organization’s model handles every AI request: chats, chat titles, long-chat summaries, the Analyst and the Wwise subagent.
  • Available on Enterprise, with some parts turned off.
  • Not offered on Enterprise.
The rest of these docs show only what your plan has. Under Show docs for at the top of the sidebar (top of the page on small screens), choose Enterprise or Individual (free trial, Lite, Pro and Pro+). This page always shows both. Your browser remembers the choice, and ?plan=enterprise in a docs link opens the Enterprise version.

AI Model

Chat and Files

Also the same on Enterprise: chat with its titles, context ring, long-chat summaries, history, starred chats, search and Copy chat, the Analyst, permission modes, skills, slash commands, working memory, file operations, attaching a folder, and questions Reagent asks you.

REAPER & Wwise

Also the same on Enterprise: questions about your project, item editing, analyzing REAPER items, audio file tools, UCS classification, changes to your Wwise project, the Bridge, variations and randomizing, rendering, Wwise live mixing, and audio analysis on Wwise source files.

Account and Sign-In

Also the same on Enterprise: signing in through your browser, the welcome questions, and automatic updates and What’s New.

Where Your Data Goes on Enterprise

In normal operation on an Enterprise account:
  • AI requests go to your organization’s endpoint, the one in Settings > Endpoint. They carry your messages and attachments, the project details Reagent reads from REAPER and Wwise, and tool results such as audio measurements.
  • Some work stays on your computer. Audio analysis and UCS classification run there, and your chat history and endpoint settings are saved there.
  • A few connections remain. Reagent’s account service handles sign-in and your profile, company SSO goes through WorkOS, release notes come from reaperagent.com and updates come from GitHub. The desktop app sends no usage events or session recordings.
If your network restricts outbound traffic, Reagent needs to reach reaperagent.com, its account database on Supabase, GitHub (for updates) and your endpoint. Your browser also needs WorkOS and your identity provider for SSO sign-in. For each connection and what it sends, see Privacy & Security.

When Your License Ends

Your organization’s access ends at the exact moment your Enterprise contract ends, with no grace period and no reminder. To renew, contact Reagent’s team before then. From that moment:
  • Nobody at your domain can sign in, with SSO or a password, including people exempt from SSO. The sign-in page says your organization’s Reagent license has ended.
  • Reagent locks on every computer, even one that’s offline. It signs the person out, removes your endpoint details from that computer, and shows “Your organization’s Reagent license has ended.”
  • Accounts stay Enterprise accounts, so Reagent never starts sending your people’s work to its own AI models.
  • Reagent’s team deletes every account at your domain within 30 days after the end. Chat history on people’s computers isn’t in the account, so it stays there.
If your organization renews after the end, before the accounts are deleted, people sign in again and re-enter your endpoint details.

FAQ

No. Reagent is a desktop app, and sign-in and accounts run on Reagent’s service. The part you control is the AI model: your endpoint can be a gateway you run or a model server on the same computer.
Only through Reagent’s team. They register your organization and email domain, send your IT team the SSO setup link, and can set a seat limit or exempt individual people from SSO at your request. There’s no admin dashboard and no SCIM or directory sync. To remove someone, see Removing Someone’s Access.
No. Each person enters the Endpoint URL, API key and Model ID in the app, on each computer.
Any model your endpoint serves through an OpenAI-compatible API. Choose one that supports tool calling. Answer quality and speed depend on the model you pick. See What the Endpoint Needs.
Contact Reagent’s team through the contact form.